Terms & Conditions

Welcome to FDL Digital Shop Bangladesh (“Company,” “we,” “our,” or “us”).
These Terms & Conditions (“Terms”) govern your access to and use of https://fdldigital.shop (“Website”) and our products, services, and related platforms.

By accessing or using our website, you agree to comply with these Terms. If you do not agree, you should not use our services.

By accessing or using https://fdldigital.shop (“Website”), you agree to the terms described in this Privacy Policy. Please read it carefully to understand how we collect, use, and safeguard your data.

1. Introduction

FDL Digital Shop Bangladesh is an online shopping platform specializing in gadgets, electronics, accessories, and smart solutions.
By purchasing from us, you accept these Terms, our Privacy Policy, and all applicable laws of Bangladesh.

2. Eligibility

  • You must be at least 18 years old to use our services.

  • If you are under 18, you may use the Website only under the supervision of a parent or legal guardian.

  • By placing an order, you confirm that all information provided is accurate, complete, and valid.

3. Account Registration

  • To place an order, you may be required to register an account.

  • You agree to provide accurate, up-to-date, and complete information during registration.

  • You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

  • If we detect fraudulent, unauthorized, or suspicious activity, we reserve the right to suspend or terminate your account.

4. Products & Pricing

  • We strive to ensure that all product details, images, and prices on our Website are accurate and up to date.

  • However, occasional errors may occur, and we reserve the right to correct pricing, descriptions, or availability without prior notice.

  • All prices are listed in Bangladeshi Taka (৳) and include applicable taxes unless stated otherwise.

  • Promotions, discounts, and offers are subject to availability and may change at any time.

5. Orders & Payment

  • By placing an order, you confirm that the details provided are accurate and complete.

  • We accept payments through Cash on Delivery (COD) and secure online payment gateways.

  • Your order will be confirmed only after successful payment (if prepaid) or confirmation from our support team.

  • In case of suspected fraud or illegal activity, we reserve the right to cancel any order.

6. Shipping & Delivery

  • We deliver nationwide across Bangladesh via trusted logistics partners like Streetfast, Pathao, and others.

  • Delivery timelines may vary depending on location, product availability, and courier efficiency.

  • Any delays caused by third-party couriers, natural disasters, or unforeseen events are beyond our control.

  • Shipping charges (if applicable) will be displayed during checkout.

7. Returns, Refunds & Exchanges

  • We do not accept returns or refunds unless the product is damaged or defective upon delivery.

  • To request an exchange for damaged or faulty products:

    1. Contact us within 24 hours of receiving your order.

    2. Provide photo/video proof of the issue.

    3. We will review your claim and arrange an exchange if eligible.

  • Products damaged due to customer misuse are not covered under exchange policies.

Note: Please review our detailed Return & Refund Policy for full guidelines

8. Use of the Website

You agree not to:

  • Use the Website for fraudulent, illegal, or abusive purposes.

  • Upload viruses, malware, or harmful content.

  • Copy, reproduce, or exploit any content without written permission from FDL Digital Shop.

  • Misrepresent your identity or impersonate another person or entity.

Violation of these rules may lead to account suspension or legal action.

9. Intellectual Property

All content, designs, images, videos, product descriptions, trademarks, and logos displayed on FDL Digital Shop are owned or licensed by us.
Unauthorized use, reproduction, or distribution of our content without prior written consent is strictly prohibited.

10. Third-Party Services

Our Website may include links to third-party websites, social logins, or payment gateways.
FDL Digital Shop is not responsible for the content, policies, or practices of these third-party platforms.

11. Limitation of Liability

  • FDL Digital Shop shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

    • Product misuse

    • Delayed or failed deliveries

    • Unauthorized access to your account or personal data

    • Third-party service interruptions

  • By using our services, you agree that your sole remedy is to discontinue use of the Website.

12. Indemnification

You agree to indemnify, defend, and hold harmless FDL Digital Shop, its employees, partners, and affiliates from any claims, liabilities, damages, or expenses arising out of:

  • Your use of our Website

  • Violation of these Terms

  • Infringement of third-party rights

13. Changes to These Terms

FDL Digital Shop reserves the right to update, modify, or replace these Terms at any time.
We will notify users by updating the “Last Updated” date at the top of this page.
It is your responsibility to review these Terms periodically.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of the People’s Republic of Bangladesh.
Any disputes will be handled exclusively in the courts located in Dhaka, Bangladesh.

15. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact us:

📧 Email: fdldigitalshop@gmail.com
🌐 Website: https://fdldigital.shop
📞 Phone: +8801332 502 421
📍 Address: Blue Moon Tower Gram, Blue Moon Gram Tower, 167, 24 ECB Chattar, Dhaka 1206

FDL Digital Shop Bangladesh

“Smart Shopping Starts Here – Gadgets, Gear & More! 🚀”

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